Frequently Asked Questions
Q. Do you have age restrictions?
A. Our insurance requires drivers to be a minimum of 21 years of age.
Q. Can I drive one of your vehicles on my “P’s”?
A. At our discretion, anyone on their Provisional licence can drive one of our vehicles, however our standard excess in a multi vehicle accident would be a maximum of $5000. This is not waiverable.
Q. Will you accept my Overseas Licence?
A. We can accept a drivers licence from any Country as well as an International Drivers Licence.
Q. Do you charge for more than 1 driver to be nominated?
A. No, our charges are the same whether there is 1 or more drivers nominated.
Q. Are there any hidden costs I should know about?
A. At Gold Coast Truck Rentals, we only have the daily charge, the optional insurance waiver & extra mileage charges. Remember you pay for the fuel though, and any tolls you may go through. We have no “Registration Levies”, or “Admin Charges” that we will be surprising you with when you pick the vehicle up though. Guaranteed!
Q. Do I have to pay for the fuel?
A. You pay for the fuel you use. On pickup, the vehicle will be full of fuel and you will be required to re-fill the fuel on return regardless of mileage done.
Q. How does the insurance work?
A. All our vehicles are covered by comprehensive insurance cover. We offer you a daily waiver to drop the standard excess if you are involved in a multi-vehicle accident.
Q. Are the trucks easy to drive?
A. Trucking experience is not required to drive all of our trucks. They pretty much drive like a normal car, with all standard controls you would expect in a car.
Q. I need to travel through a Toll point. How do I go about paying for this?
A. Our vehicles are on account with all Motorways in Australia that have tolls. All you have to do is let us know, and then you can pay us.
Q. Can I hire Trolleys & Blankets from you?
A. All of our trucks come with complimentary Blankets, & a standard 2 wheel trolley. We do offer specialised stair trolleys & piano dolly’s at reasonable hire rates.